I was tagged by one of my favorite XangaLanders Palomita looks like fun…
FIVE THINGS I DO IN MY SPARE TIME **
(not necessarily in any order)
spare what…what the hell is spare time…can I look that up…lol…how about what I would like too do in my spare time…only teasing…this is what I do…
1-Being with Tere’…my daughter…we have such a great time doing “anything”…
2-Reiki-It makes me feel absolutely wonderful…
3-cooking…I am like the “mad” scientist in the kitchen…and it relaxes me so much…and then there is that eating thing…and I must admit…I am pretyy damned good at it too…I mean the cooking…well (shamefacedme, the eating too)
4-meditation…I try for at least two times a day. It helps me so much with my focus and finding my own inner peace.
5-just walking on the beach playing chase with the waves…
Okay…next “tag your it” to seven or eight of my XangaLand friends…here goes:
****I have been avoiding thinking about work…no sense dwelling on the negative…however, when ShiningSilk mentioned taking advantage of the opportunity to vent on her Xanga, I thought on that. Not a bad idea…so I take this opportunity to vent and also to laugh at the absurdness of it all. If you read my posts, which come few and far between from sleepy me, you might remember that I had in the past been completed saddened from the disillusionment of my job. But I pulled myself up, decided to put things in their proper perspective and concentrate on my life and being happy. This includes making my Reiki more of my “field” as time goes on…one step at a time…I do have insurance at my present work and the bills keep coming in…so for now…well to get on with it…they decided that I would be the Telemarketing Supervisor. Nice title, no raise. Can’t hire, can’t fire, unless no one else has the guts to and decision is not mine even then, just told what to do. I have six locations and four girls, one does three small locations and then the other three have one each. They are the Telemarketers. I wrote a manuscript giving detailed steps as to what exactly they are to do. No easy task I might add as I pat myself on the back. One of the jobs description is that they are given a list daily I receive from the Internet of the telephone numbers that have called our toll free 800 line. They are to call the people back. They are not harassed, simply sent information and asked if they want a free consultation. The longer you wait to call a “lead” the “cooler” they get and the harder it is to get the person to come in and see what we have to offer. We are an up front, honest company that gives the prices right away, shows what we have available for your pocket and does not lead anyone in that can’t afford the product or simply doesn’t need it. We turn people away many times. We sell hair replacements. Well…I really don’t like the telemarketing end of anything but took the new path they directed me in hoping that soon things would get busy enough for me to be able to do what I used to. Anyway…this one girl, she has not made any calls since she started in September…not a one…we have lost close to 300 leads since she started. When I do my monthly report, I check every call they have made (we have telephone codes) against their locations “800″ calls… not a one…I am then told after two months of this report to start doing a separate report detailing her calls since she makes so many every month…this child is calling all over the country…different states and so on…it takes me over seven hours monthly to dissect her calls. This month alone she made twelve hours and forty minutes worth of personal calls. My eyes are burning from the telephone bill and the computer screen. I spoke to my boss back in November and he said he met with her. Because, understand I am Supervisor in name only, remember…so I don’t meet with her…I am forbidden to question her…write her up or fire her without permission…he would not give me any details as to what happened when he met with her and her location manager and he said for me to continue monitoring her but for now we will let things slide and just watch. January…February…now it is March. The Telemarketers get bonuses based on their output. They get commissions for whomever they get to come in whether or not they purchase. I checked the daily reports and she only has two entries in nine weeks stating both people were angry and don’t want to be called again. Neither person was on her phone bill and neither person were on the “800″ list. She never called them. Today she calls me and she is really mad. She states that she has been waiting three months for a bonus. I haven’t received one since December. I was bowled over. So she was given a bonus in December and I wasn’t told and for producing absolutely nothing. Here I am doing this meticulous bullshit work and she is barefaced lying and getting paid for it and rewarded for it. I have been with the company for close to 24 years and have in the past two years been demoted in my position…and get this…besides for the holidays…I don’t receive bonuses. When I telemarket people in my people are given to the telemarketer at the location I am working out of and she gets the credit. At that point I am told Supervisors don’t get bonuses…but I am not really a Supervisor, am I…this is getting funny. Now this ridiculous company is paying to loose leads. The company is paying for her outgoing calls. The company is paying her hourly to sit and make personal calls. Something is wrong with this picture. I said to her simply that I will be meeting with my boss on Saturday morning and will be sure to bring this up to him. I hung up the phone and started to get angry. Then I thought for a minute about my lessons. My Reiki. My personal peace. I can not let all this corporate bullshit and negativity bring me down. So…the humor in it is that it is so ridiculous…I am working my buns off doing these silly reports and very much doubt anyone is even reading them. Silky said I should start putting funny numbers in…like she made 7,000 calls all leads in one day…or she made 250,00 personal calls in one month…just to see if someone looks at this stuff. Oh well…the check is needed, but it is hard after all these years to feel totally worthless in your job…I have always in the past respected my position…I don’t any longer…but that is me…that is what I choose to do. It is rather funny if you think about it. And the Reiki, well a week from today I meet with a little girl with selective muteness. I am excited…huggs and smiles…hey you know what…I feel better now…you gotta give her this…she has big balls….Sassy
Recent Comments